Effective Date: September 25, 2026

McKoy Property Maintenance (“McKoy,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, retain, and protect information when you visit our website, request an estimate, contact us, schedule service, or become a customer.

Information We Collect

We may collect:

Your name, email address, telephone number, and service address

Information about your property and requested services

Messages, photographs, and other information you submit

Appointment, estimate, invoice, payment, and service history

Communication preferences and records of calls, emails, or text messages

Basic website information, including IP address, browser type, device information, referring pages, and website activity

Any other information you voluntarily provide

Payments may be processed by a third-party payment provider. We do not intend to store complete credit or debit card numbers on our own systems.

How We Use Information

We may use information to:

Respond to questions and estimate requests

Schedule, provide, and manage landscaping or property-maintenance services

Prepare estimates, contracts, invoices, and payment records

Contact customers about appointments, weather delays, service updates, and account matters

Send promotional communications when permitted by law

Operate, secure, analyze, and improve our website and services

Prevent fraud, protect our rights, and comply with legal obligations

Calls, Emails, and Text Messages

If you provide your contact information, we may contact you regarding an inquiry, estimate, appointment, or existing service relationship. Where required, we will obtain appropriate consent before sending marketing messages.

Message and data rates may apply to text messages. Consent to receive marketing texts is not a condition of purchasing services. You may opt out of marketing texts by replying STOP and may unsubscribe from marketing emails using the unsubscribe link or by contacting us.

Cookies and Website Technology

Our website may use cookies and similar technologies for essential operation, security, analytics, and performance. You can adjust cookie settings through your browser, although disabling certain cookies may affect website functionality.

If we use third-party analytics, advertising, scheduling, mapping, payment, or form services, those providers may process information according to their own privacy policies.

How We Share Information

We may share information with:

Employees and contractors who need it to perform requested services

Website, scheduling, communications, payment, accounting, hosting, and technology providers

Professional advisers, insurers, or government authorities when reasonably necessary

Law enforcement or other parties when required by law or needed to protect people, property, or legal rights

A buyer or successor in connection with a merger, sale, or transfer of the business

We do not sell customers’ personal information for money.

Information Security

We use reasonable administrative, technical, and physical safeguards appropriate to the size and nature of our business. However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.

We maintain and dispose of covered personal information in accordance with applicable Massachusetts requirements, including Massachusetts General Laws Chapters 93H and 93I and 201 CMR 17.00, where applicable.

If a security incident requires notification under applicable law, we will provide the required notices.

Data Retention

We retain information only for as long as reasonably necessary to provide services, maintain business and tax records, resolve disputes, enforce agreements, and satisfy legal obligations. When covered records are no longer needed, we take reasonable steps to securely destroy or dispose of them.

Your Choices

You may contact us to:

Request access to or correction of information we maintain about you

Update your contact or communication preferences

Opt out of nonessential marketing communications

Ask questions about our privacy practices

We may need to verify your identity before fulfilling certain requests. We may retain information when required or permitted by law.

Children’s Privacy

Our website and services are intended for property owners, tenants, property managers, and other adults. We do not knowingly collect personal information online from children under 13. If you believe a child has submitted personal information, please contact us so we can review and delete it when appropriate.

Third-Party Links

Our website may link to third-party websites or services. We are not responsible for their privacy, security, or content. Review the privacy policy of each third party before providing information.

Changes to This Policy

We may update this Privacy Policy when our services, website, or legal obligations change. The updated version will be posted with a revised effective date. Material changes may also be communicated through other reasonable means.

For privacy questions or requests, contact:

McKoy Property Maintenance
39 Overlook Cir. Hudson, NH 03051
Email: [email protected]
Phone: +1 603-438-5308